You know how to draft Litigation Manuals and Accounting Policies. Is your program looking at online intellectual property policies? Policies that green your practice? Protocols for remote workers? Procedures for outsourcing legal aid clerical, technical, or accounting functions abroad? Policies for emailing clients, or even IM'ing them? And technology policies that balance the needs of your techies and the needs of your advocates? This training will highlight policies that legal aid programs should consider in the 21st century. It will also offer an open forum for directors to discuss their concerns and issues within each set of protocols. Please join us for a lively discussion and presentation.